Generating the Report

  1. From the main screen of Retailer, click on Reports -> Customer -> Loyalty.
  2. The following options can be configured:
    • In Date Range section, tick Show Points Accrued For A Date Range and enter a Start Date and End Date.
    • In Customers to Include, select All Loyalty Customers or Selected Customer and press [Enter] to select a specific customer.
    • In Expiry Details, tick Only Include Customers With Points Due To Expire In and specify a number of days.
    • In Points Balance, tick Only Include Customers With Points Balance Between and specify a range of points.
    • In Report Order, select between List in Customer Number Order or List in Customer Surname Order.
    • In Customer Categories, choose between All Categories or Selected and specify a specific category.
  3. Click Preview or Print to get the report.

Exporting the Report

You can export the report to either a PDF document or Excel spreadsheet by using the Preview button and following the below steps:

  1. PDF - Click on the red PDF button at the top of the report and choose your save destination.
  2. Excel spreadsheet - Click on the Print button at the top left. Tick 'Print to File' and select 'Xlsx Data File'. Click on the three dots button [...] to choose your save destination. Click OK to save the file.