Dispatch Management Setup

Dispatch Management Setup

Dispatch Management allows Retailer to connect to Google Maps API to plan your deliveries based on actual location. Dispatch Management requires Windows 10 or 11 - 64 bit. It will not work on 32bit.
Microsoft Edge must also be installed. To check, click on the Windows button on the bottom left and type edge. If Microsoft Edge doesn't appear click HERE to install.
Please Email accounts@towersystems.com.au to sign up for Dispatch Management
To use Dispatch Management, you will need to sign up with a Google Maps account with a credit card and mobile number attached. Google gives you $200 worth of information, which is hundreds of addresses everyday for nearly all customers. It is very unlikely you will use more than your free allotment, however is it possible.

Signing up for Google Maps

  1. Go to https://mapsplatform.google.com/
  2. Sign in a Google account.
  3. Click Get started.
  4. Select a Country, if not already selected.
  5. Select your organization type from the drop down list.
  6. Tick the box to confirm you agree to and have read the terms of service.
  7. Click Continue.
  8. Enter your mobile number.
  9. Click Send code.
  10. Enter the code from your phone and click Verify.
  11. Select Business as account type.
  12. Enter the Business name.
  13. Enter credit card information and address.
    NOTE: There is a only charge if you exceed the $200 free each month
  14. Answer the survey questions then click Submit.
  15. You will be given the API key. Save this key or leave the screen open, you will need this in the next part of the setup.

Adding Google API key

  1. From the Main screen of Retailer, at the top of the screen, click Setup and then System.
  2. Click on the right arrow at the top right, until you see Dispatch.
  3. Click on Dispatch.
  4. Enter the API from the Google Maps website and click Save then Close.

Dispatch setup

  1. Click on Customers in the top menu, then Dispatch management.
  2. Click on the 2 cogs at the top.
    NOTE: There should already be a Dispatch Method called Unassigned, do not delete this, it is required.
A dispatch method is a resource or person that you wish to assign deliveries to, and they each need to be added as a Dispatch Method.
For each Dispatch Method, complete the following steps:
  1. Click Add.
  2. Enter a Name (e.g. Truck1 or Steve). Press [Enter] on keyboard to confirm.
  3. On the right, select the day and times it operates.
  4. (Multistore only) Select the store/s that it operates from.
  5. Click Save.

Mark as completed

For every delivery, you can choose when it is marked as completed by selecting one of the following options:
  1. Automatically - Once the time of the delivery is passed, it will be marked as completed.
    The completion status is updated when the Dispatch Management screen is opened, so it's a good idea to open that regularly for the best results.
  2. Ask the Operator - The day after the delivery is scheduled, you will be prompted to mark it as completed.
  3. Manually - For each delivery, you will need to go to the delivery and manually mark it as completed.

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