The Discount Voucher Report will give a list of all discount vouchers issued or redeemed within a date range, along with averages of how often vouchers are redeemed, the value of the redemption and how long it is between the issue date and redemption date.

Report Options

Provides a detailed report about the performance of your discount vouchers.

  • Accessed through Reports -> Sales Reports -> Vouchers -> Voucher Report.
  • In the Discount Voucher Report Options screen:
    • In Date Range, select the Start Date and End Date.
    • In Vouchers to Show:
      • Select between Show All Vouchers or Show Selected Vouchers. If Show Selected Vouchers is selected, tick any combination of Current, Redeemed or Expired.
      • Tick Only Show Vouchers Based On Issue Date if you only want to report on vouchers that were issued within the selected date range (excludes those issued earlier but redeemed inside the date range).
  • Click Preview or Print.

Reading the Report

  1. Vouchers Issued - Number & Value of vouchers issued, along with total value of Sales that resulted in a voucher
  2. Vouchers Redeemed - Number & Value of vouchers redeemed, along with total value of Sales where voucher was used
  3. Vouchers Expired - Number & Value of vouchers expired
  4. Total Sales (only issued and redeemed) - Total value of sales where voucher was sold that was later redeemed
  5. Total Sales (all issued + all redeemed) - Total value of sales where voucher was issued + value of sales where voucher was used
  6. Average / Min / Max Days to Redeem - Average number of days between issuing voucher and it being used, along with shortest and longest times
  7. Average Voucher Value Issued / Redeemed - Average voucher value, and average voucher value of vouchers that were redeemed
  8. Total Voucher Liability - Total value of vouchers issued but not yet redeemed or expired
  9. Redeemed on Day of Issue / 2-7 Days / Over 7 Days - Number & value of vouchers redeemed after set time periods

Exporting the Report

You can export any of these report to either a PDF document or Excel spreadsheet by using the Preview button and following the below steps:
  1. PDF - Click on the red PDF button at the top of the report and choose your save destination.
  2. Excel spreadsheet - Click on the Print button at the top left. Tick 'Print to File' and select 'Xlsx Data File'. Click on the three dots button [...] to choose your save destination. Click OK to save the file.