Customer Self-Checkout Setup - Product Lookup Screen

Customer Self-Checkout Setup - Product Lookup Screen

Setting up the Kiosk Lookup Screen

This screen is used to help customers purchase items that are either hard to scan or are unbarcoded. Think of the Fruit and Vegetable selection screens at the self-checkout registers at your local supermarkets.  

  1.  From the Retailer Main Screen, click on Setup → Kiosk.
  2. At the bottom of the window, click on Setup Kiosk Lookup Screen.
  3. You will then see a screen divided into 3 sections,
    1. Tabs – Tabs are a way of grouping like items on the lookup screen together. EG Fruit, Vegetables
    2. Selected item – This is the item on the button
    3. Tab Preview – Which is a preview of what the tab looks like on the kiosk.

Adding a Button to the Lookup Screen

  1. First, you need to add a Tab. To do this, click on Add and type in the name of your Tab, eg Fruit. Repeat this for each of the Tabs you require.
  2. Then select the Tab you want to add the button to.
  3. Then in the Add item box, press enter and select the stock item you want on the button.
  4. In Button description, you can change the description if needed to be more identifiable for customers.
  5. If the stock item has an image, you can select the image that best represents the items for customers.
  6. Repeat this process to add any other buttons required for the kiosk.
  7. Once you have completed adding buttons, click on Save.
  8. If you wish to move a button on the kiosk screen, click and hold on the button you want to move, then drag it to the desired location.


Delete a Button From the Lookup Screen

  1.  To delete a button, first click on the tab where the button you want to delete is located.
  2. Then on the Tab Preview page, find the button and RIGHT-click on it. The button will then have a blue tick on it, indicating it has been selected.
  3. Click on the delete button at the bottom.

    • Related Articles

    • Customer Self-Checkout Setup - Module and Admin Settings

      Adding a Customer Self-Checkout to your business allows you to improve efficiency in both labor and customer throughput. However, it does pose a risk from a security and theft perspective. Creating a strong self-checkout customer basket audit process ...

    • Customer Self-Checkout Setup - Windows, Receipts and Payments

      Customer Self-Checkout Setup All of these settings, with the exception of pairing your EFTPOS can be completed any terminal. You do not need to set these on the physical kiosk. However you must perform the pairing of your eftpos terminal on your ...

    • Setting up add customer screen

      You can customize the screen when adding new customers to remove any information that isn't needed for your customers. Click on Customer > Search > Add This will bring up the New customer details screen. Click on the settings cog at the top right. ...

    • Change Customer Barcodes

      If required, you can change the barcode which is automatically generated when a new customer is created. This might be because you have got pre-printed customer cards \ loyalty which have their own barcode on them. Click HERE to learn more about ...

    • Filtering columns in screen grids

      In Retailer, there are many areas where a grid of information is shown such as the various Search screens, the Customer transaction history in the Customer screen, and the Previous Sales screen listing details of prior sales. The columns in these ...