Customer Billing Audit Trail

This is for Newsagencies Only

The Customer Audit Trail report is generated as part of the customer billing process and provides a listing of customer charges based on their delivery/putaway orders for that week.

The charges here DO NOT INCLUDE invoice sales.

The Audit Trail is automatically archived and can be accessed later on if required.

Generating the Customer Audit Trail

1. On the top menu bar of Retailer, click on Customers -> Customer Billing.
2. Tick Print Full Audit.
3. Tick Preview Audit.
4. Then click Start to begin the billing process and view the Customer Audit Trail.

Understanding the Customer Audit Trail

The next section of the Customer Audit Trail is simply a summary of the current week's billing.

Reprinting the Customer Audit Trail

To reprint a previous Customer Audit Trail:

• On the top menu bar of Retailer, click on Reports -> Restore Archived Reports.
• Look for entries that start with ACB followed by the date that the billing was done.
• Double-click on the entry or click Load File after selecting the entry.
• A preview of the file will appear that you can then print out.
  

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