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This is for Newsagencies Only
The Customer Audit Trail report is generated as part of the customer billing process and provides a listing of customer charges based on their delivery/putaway orders for that week.
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The charges here DO NOT INCLUDE invoice sales.
The Audit Trail is automatically archived and can be accessed later on if required.
Generating the Customer Audit Trail
- On the top menu bar of Retailer, click on Customers -> Customer Billing.
- Tick Print Full Audit.
- Tick Preview Audit.
- Then click Start to begin the billing process and view the Customer Audit Trail.
Understanding the Customer Audit Trail
The next section of the Customer Audit Trail is simply a summary of the current week's billing.
Reprinting the Customer Audit Trail
To reprint a previous Customer Audit Trail:
- On the top menu bar of Retailer, click on Reports -> Restore Archived Reports.
- Look for entries that start with ACB followed by the date that the billing was done.
- Double-click on the entry or click Load File after selecting the entry.
- A preview of the file will appear that you can then print out.