Alert
This is for Newsagencies Only

The Non Arrivals function in Retailer allows you to mark specific daily and weekly newspaper and magazine titles that won't be delivered to your store. Doing this will prevent any customers and subagents from being charged for them. This is useful for public holidays and other such occasions.

Adding a Non-Arrival

  1. On the top menu bar of Retailer, click on Stock Maintenance → Receipt of Stock → Non Arrivals.
  2. Click on Add Non Arrival.
  3. In the Stock Item field, type in the PLU of the item that is not arriving.
  4. In Date of Non Arrival, select or type in the date the item is not arriving.
  5. Click on Save Non Arrival to finalise it.
  6. If the non-arrival has been added correctly, the details should appear in the grid above.

Removing a Non-Arrival

  1. On the top menu bar of Retailer, click on Stock Maintenance → Receipt of Stock → Non Arrivals.
  2. Click on the item in the grid you want to delete.
  3. Click on Delete Non Arrival at the bottom of the screen, and answer Yes to confirm the deletion.
  4. You will be asked to check Subagent Orders. Only do this if the non-arrival you are deleting is in the current week.
  5. Once complete, the non-arrival record should no longer be displayed in the grid.