This is for Newsagencies Only
A Non-Arrival is used when a certain title is not going to be delivered on a certain day (eg. a Public Holiday) and you do not wish your customers & subagents to be charged for the title.
Adding a Non-Arrival
- From the main screen of Retailer, click on Stock Maintenance -> Receipt of Stock -> Non Arrivals.
- Click on Add Non-Arrival.
- In Stock Item, type in the PLU or barcode of the item that is not arriving.
- In Date of Non Arrival, select or type in the date the item is not arriving.
- Click on Save Non Arrival.
- If the non-arrival has been added correctly, the details should appear in the grid above.
Removing a Non-Arrival
- From the main screen of Retailer, click Stock Maintenance -> Receipt of Stock -> Non Arrivals.
- Click on the item within the grid that you want to delete.
- Click on Delete Non-Arrival at the bottom of the screen, and answer Yes to confirm the deletion.
- You will be asked to check Subagent Orders. Only do this is if the non-arrival you are deleting is in the current week.
- Once complete, the non-arrival record should no longer be displayed in the grid.