This is for Newsagencies Only

A Non-Arrival is used when a certain title is not going to be delivered on a certain day (eg. a Public Holiday) and you do not wish your customers & subagents to be charged for the title.

Adding a Non-Arrival

  1. From the main screen of Retailer, click on Stock Maintenance -> Receipt of Stock -> Non Arrivals.
  2. Click on Add Non-Arrival.
  3. In Stock Item, type in the PLU or barcode of the item that is not arriving.
  4. In Date of Non Arrival, select or type in the date the item is not arriving.
  5. Click on Save Non Arrival.
  6. If the non-arrival has been added correctly, the details should appear in the grid above.

Removing a Non-Arrival

  1. From the main screen of Retailer, click Stock Maintenance -> Receipt of Stock -> Non Arrivals.
  2. Click on the item within the grid that you want to delete.
  3. Click on Delete Non-Arrival at the bottom of the screen, and answer Yes to confirm the deletion.
  4. You will be asked to check Subagent Orders. Only do this is if the non-arrival you are deleting is in the current week.
  5. Once complete, the non-arrival record should no longer be displayed in the grid.