Code 5 error during Retailer update

Code 5 error during Retailer update

If you receive a Code 5 error while installing a Retailer update, it means Retailer is open or didn't close correctly before the update was run.

To fix this, restart the computer and run the update again without opening Retailer.

    • Related Articles

    • Updating and converting from Retailer 2 to Retailer 3

      If you are using Retailer version 2, and updating to the new Retailer 3, you will need to update in stages. Retailer 3 has not been tested on Windows XP or Windows 7, and you should upgrade if you have them. You can check which version you have using ...

    • Installing Retailer Updates

      This advice sheet details a step-by-step guide on how to download and install the latest version of the Retailer software. Downloading the Installation File Exit Retailer on ALL computers and start with the MAIN computer. Go to the Tower Systems ...

    • Error Messages Appearing After Updating Retailer

      As mentioned in the Installing Retailer Updates article, you should NOT have Retailer running on ANY computer while running updates. If you do, you may encounter error messages similar to the ones below: When installing Retailer During the data check ...

    • Code-128 Barcodes for Magazines

      This is for Newsagencies Only Certain scanners need to be programmed to scan addendas (additional 2 digits that designate the issue) on magazines. If this is not set up, magazines will scan incorrectly which can then lead to errors in sales and ...

    • Titlepage Thema Code Setup

      From titlepage.com, Retailer can import book information including BIC subject category Thema codes Editing Thema Code Default Department and Category Basic first letter Thema codes are already in Retailer. From the main screen of Retailer, click on ...