Adding Notes to Items in a Sale
Starting from Retailer 3.3.2, you can now add notes to individual line items in the POS screen. These notes will appear in the POS screen, and can be viewed or hidden with the '+' / '-' icon next to each item.
Item notes will also appear on the receipt that is generated for the customer. If the sale is suspended to Quote & Invoice Management, the notes will also appear on the quote, too.
Adding a Note to an Item
To add a note to an item in the POS screen, double-click the item after it has been added to the sale. In the window that appears, enter your note into the 'Item Note' section at the bottom. When finished, hit OK. You should be able to now see your note in the POS screen.
You can also add/edit notes to items in finished transactions via the Previous Sales screen. From the Previous Sales screen, select the intended sale. In the list of items on the sale, each item will have a '>' symbol at the start of the line. Click this symbol to show the notes. You can double click an existing note to make changes, or press [Insert] on your keyboard to create a new one.

Item notes will also appear on dockets created with Docket Tags. To learn more about Docket Tags, click
HERE
Related Articles
RoamV2 - Point of Sale
Guide to the Roam Point of Sale Roam Point of Sale Basics Adding Stock to Sale There are several ways to add a Stock Item to a Sale in Roam: Click into the Search box and type a keyword to search by Product Description. Up to 16 products will appear ...
Separating Multiple Copies of the Same Item in the POS Screen
In Retailer, if you scan the same item multiple times into the POS screen, it will usually increase the quantity of that item rather than creating a separate line each time the item is scanned. This behaviour can be changed via an option so that ...
Adding and Reviewing Transaction Notes
Transaction Notes allow you to type in notes against transactions, which can then be reviewed later on. Prompting for Transaction Notes On the top menu bar of Retailer, click on Setup -> General. Click on the Txn Notes tab. Tick the types of ...
How to Delete a Previous Sale
Sales can be delete through the Previous Sales screen, though most businesses would do well to have this password protected. Click HERE for more information on how to password protect areas Deleting Sales from the Previous Sales Screen When viewing ...
Adding Extra Details & Images To Stock Items
In Retailer, you can enter extra details on a stock item that can be printed on your receipts. This can be used for longer descriptions, warranty information or product care instructions. Stock images loaded into Retailer can be displayed in the ...