Adding / Changing Serial Numbers in Previous Sales

Before you are able to change serial numbers, refer to the article Setting Up Serial Numbers first to make sure that serial numbers are enabled in Retailer.

To change serial numbers in the Previous Sales screen:

1. Access the Previous Sales screen through the Point of Sale screen by:
• Pressing on the Previous Sales on-screen button 
  OR
• Pressing [F3] on the keyboard.
2. Select the particular sale in which the item was sold. Click HERE to learn more about searching within the Previous Sales screen.
3. Locate the desired item in the particular sale and click on the [...] button in the Serial column.
   
4. The Select Serial Number screen will appear and list all available serial numbers.
   
5. Change the serial number by either:
• Ticking the serial number that you want to change to.
  OR
• Clicking on Add Serial and type in the serial number, if it does not exist.
  
6. Click OK.

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