Point of Sale
Selling epay vouchers
Before you can sell these vouchers, epay will need to be setup. See advice HERE Gift Cards Scan the barcode on the back of the card into point of sale. If the card does not have a set value you will be prompted to choose the value. End the sale as ...
Refunding epay Sales
To refund an E-pay sale, the process is the same as refunding any normal sale in Retailer. It will contact epay and request a refund on the voucher(s) sold in the sale. In the Point of Sale screen, click on the Previous Sales button or press [F3] on ...
Suspended Sales disappearing overnight
Retailer has a setting that will remove all the suspended sales during end of shift, however it can be turned off if required. To disable this, open End of Shift Click on Setup Untick the option Clear Suspended Sales Repeat this on every terminal ...
EFTPOS split payment (2 cards)
If a customer wants to split a payment between more than one EFTPOS card, you can do this by creating an additional paytype for EFTPOS. Setting up second card pay-type On the top menu bar of Retailer, click on Setup -> General. Click on the Pay Types ...
No Sale receipts not printing
This will enable the printing on No Sale receipts. This process will need to be done on each computer that needs to print No Sale receipts. From the main screen of Retailer, click on Setup. Go down to Point Of Sale. Select the Terminals tab on the ...
Show or Hide stock images in Point of Sale
Click on Setup then Point of sale. Click on the Terminals tab at the top. Part way down the page click on the Other tab Tick or Untick the option Show Stock Images in Point of Sale You will need to repeat this on each computer.
Email template from Point of Sale
To edit the email subject or body that is sent from Point of Sale email receipts: From the main screen of Retailer, click on Setup. Go down to Point Of Sale. Select the Terminals tab on the top. Select Report Mapping tab from the mid screen options. ...
Zip Pay/Zip Money setup guide
With Retailer you are able fully to integrate Zip Pay payments into your system. Zip Pay is an online payment platform that allows your customers to choose a weekly, fortnightly or monthly repayment schedule. To implement this on your system you will ...
Processing a Sale using Humm/Zip Pay/Zip Money
Humm/Zip Pay is an online payment platform that allows your customers to choose a weekly, fortnightly or monthly repayment schedule. The payment will be taken through the EFTPOS machine. Scan the items to be sold into the POS screen. End the sale as ...
Stop Always Printing EFTPOS Customer Receipts / Enabling Prompt for Receipt
In Retailer, EFTPOS customer receipts will always print to comply with ASIC Epayment requirements. While you cannot turn them off fully, you can instead enable an option to have Retailer prompt you each time if you want a receipt printed or not. This ...