Newsagency - Customer
Stops & Starts - Temporarily Stop a Customer's Delivery or Putaway Orders
This is for Newsagencies Only Sometimes customers will not want their regular orders delivered for a set period of time - most commonly because they will be away on holiday. Stops & Starts allows you to temporarily stop a customer's delivery or ...
Publisher Credits Task
This is for Newsagencies Only This feature allows you to manage the publisher credits on customer subscription orders for magazines and newspapers, in bulk. Using this, you can allocate customer subscriptions with different publisher credit amounts. ...
Customer Billing
This is for Newsagencies Only The Customer Billing routine is used by Newsagencies and should be run each Sunday, or soon after. It charges all of your customers for their home delivery orders, delivery fees, and any putaways charged to their ...
Master & Linked Customer Accounts
Retailer has the ability to link different customer to each other and provide them with a combined statement. This is especially useful for family accounts where multiple people purchase things from the store, as well as businesses with various ...
How To Enter A Delivery Miss / Non Arrival
This is for Newsagencies Only If a customer paper is missed by the delivery driver or stolen and the paper is not replaced for the customer you can enter a Delivery Miss into Retailer so the customer is not charged. Follow these steps: From the main ...
Adding a Putaway or Hold Order for Customers
This is for Newsagencies Only The Orders button at the bottom of the Customers screen is a specific function for newsagents that allows them to set up regular delivery or putaway orders for magazines and newspapers, reserving these products for ...
How to Add a New Customer Delivery Order
This is for Newsagencies Only The Orders button at the bottom of the Customers screen is a newsagency-specific function that allows newsagencies to set up regular delivery or putaway orders for magazines and newspapers. Adding a New Customer Delivery ...
Customer Billing Audit Trail
This is for Newsagencies Only The Customer Audit Trail report is generated as part of the customer billing process and provides a listing of customer charges based on their delivery/putaway orders for that week. The charges here DO NOT INCLUDE ...
Charging Different Prices on Newspapers for Customer Delivery / Putaway Orders Using Price Columns
This is for Newsagencies only. Newspapers and other stock items set with a Daily frequency can have multiple price columns to charge different price points for publications. For example, when offering a discount on a subscription or charging a higher ...
Customer Putaway Management
This is for Newsagencies Only This utility allows you to keep track of what putaways are in your system that have not been collected or are on backorder as well as deleting or modifying a putaway. To access the Putaway Management Screen, from the ...