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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
Reprint Accounting Entries report (from accounting export)
A report is normally shown during accounting exports to Xero or Ozbiz Ezylink (MYOB). These reports will show how the sales and takings figures are posted to the accounting programs, including the account codes they are mapped to. To access previous ...Exporting Book Sales Data to Nielsen BookScan
Retailer has the ability to export your book sales to Nielsen via BookScan, giving you access to Nielsen's sales reporting. Sales are sent through as part of your End of Shift process, and are based on the supplier that the stock was arrived under - ...🎬Adding Departments & Categories to your Shopify Store Menu (For Current Themes)
How to cancel your Roam subscription
If you have decided that you no longer need to use Roam, and wish to cancel the subscription, here are the steps to do so: Send an email to accounts@towersystems.com.au with the subject: STORE NAME - Cancel Roam subscription. In the email, please ...How to show / hide the Gross Profit on discount screens
In Retailer, there are various areas where a discount screen can be brought up to enter a discount for items. These screens can display useful figures relating to the discount such as before and after prices, and the Gross Profit (GP). If the Gross ...
Popular Articles
Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Importing a Henderson Greetings Stock File
This is the advice for importing a Henderson Greetings stock file. The stock file is embedded in this article. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. Saving the Stock File ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Stock Item Data Retailer stock items that have 'Webstore' ...Performing A Custom Stocktake
The instructions below are intended for stocktaking in Retailer 2.6.1 or later. If you are running a version older than this, click HERE for instructions on updating to the latest version. Before following the instructions on this article, it is ...