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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
Can you provide reference sites of businesses using the Retailer software?
With thousands of retailers as customers, we can provide reference sites in all specialist retail channels we serve. We don’t list these publicly for privacy reasons. Please contact our Sales Team on 1300 662 957 (Australia), 0800 444 367 (New ...What is Latest Version of the Retailer Software?
The latest version of the Retailer software can be found on our Downloads page: https://www.towersystems.com.au/download.html Here is a video guide on how to install Retailer updates: ? Installing Retailer Updates If you prefer, we have written ...Support outside business hours (After Hours)
Our standard support hours (AEST or AEDT) are weekdays 7:00am to 6:00pm. If you need help outside these hours, use the Chatbot or Knowledge Base first. Both are available 24 hours on our website and cover most questions. When to call after hours We ...Lotto Balancing - All States Excluding Western Australia
This advice only applies to all Newsagencies except those located in Western Australia. There are 4 different methods you can process a lottery transaction in Retailer today. Department Sales: you have a Lotto, Lotto Payout and/or a Scratchie Payout ...Lotto Balancing - Western Australia Only
This advice only applies to Lotterywest, therefore Western Australian Newsagencies, and cannot be used by any other newsagencies in Australia. There are 3 different methods you can process a lottery transaction in Retailer today. Department Sales: ...
Popular Articles
Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Importing a Henderson Greetings Stock File
This is the advice for importing the attached Henderson Greetings stock file. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. If you have products from this supplier that are not ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Stock Item Data Retailer stock items that have 'Webstore' ...Performing A Custom Stocktake
The instructions below are intended for stocktaking in Retailer 2.6.1 or later. If you are running a version older than this, click HERE for instructions on updating to the latest version. Before following the instructions on this article, it is ...