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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Retailer Roam
Our guides on using Retailer Roam
Recent Articles
Disable Fast Startup function in Windows 10 or 11
In a lot of situations where software isn't working, or peripherals like printers aren't working, a reboot/restart of the computer can resolve the problem. This is more likely the case especially if a Windows update has just come through on your ...Sending Stock Orders as CSV's for Eastern Distributors
Retailer can be setup to send stock orders as CSV's via email to Eastern Distributors. Setting Up Suppliers On the top menu bar of Retailer, click on Stock Maintenance -> Suppliers and Departments. Click on the Suppliers tab. Click on the magnifying ...Import an Onix XML Supplier Stock File
We have a video guide on importing a supplier stock file into Retailer - ? Importing A Supplier Stockfile A supplier stock file or price/product list can be used to quickly and easily bulk import products into the Retailer software, which has ...Selling Items by Weight
Retailer allows you to set items to require a weight when sold, either with an integrated weighing scale or manually with the keypad on-screen. This setting can be enabled by department, category, or individual stock items. Department Default Setting ...Setting Up CAS PDN Weighing Scales with Retailer
Retailer can integrate with the CAS PDN scales, allowing stock items that require a weight when sold to be accurately weighed when scanned from the point of sale. Hardware Setup Ensure that your CAS scale is properly connected to your computer. The ...
Popular Articles
Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Importing a Henderson Greetings Stock File
This is the advice for importing a Henderson Greetings stock file. The stock file is embedded in this article. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. Saving the Stock File ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the Tower Web Connect (TWC) link please see: Setting up a new Webstore Product Data Products that have 'Webstore' ticked can be ...Performing A Custom Stocktake
The instructions below are intended for stocktaking in Retailer 2.6.1 or later. If you are running a version older than this, click HERE for instructions on updating to the latest version. Before following the instructions on this article, it is ...