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Easy to follow charts to fix simple issuesSuppliers - easyEDI
Help and articles on our new easyEDI service for wholesalersOnboarding
Onboarding is the process of getting up and running with your new Retailer POS software. Each software company has a different process, this is ours.Onboarding - Newsagency Specific
This section is designed to be used in conjunction with the regular onboarding videos. Videos in this section deal specifically with the complexity of handling Magazines, Newspapers and other Newsagency specific capabilities
Recent Articles
Cash Sale Warning
Retailer can warn you if the cash total within the Till (cash draw) is over a set amount. This can be helpful if you only want a certain amount of cash to be in the till drawer during the day. Example: You do not want more than $1000 in the Till at ...Multi-buy Customers Utility
Catalogues are a feature in the system that allows automatic discounting of products in a sale on the POS screen. One of the various types of discounts available is the Multibuy catalogue, which tracks a set of products that a customer purchases over ...Printing Pick Slips for Sales and Invoices
Pick Slips are a printable form intended for use by staff when finding the items required for a Sale or Customer Invoice, or for reserved stock on a Proforma. They contain a simple checklist of all the items on that transaction. Similar to receipts, ...Manual Stocktake List report
The Manual Stocktake List report is a checklist of items printed off with tickboxes to help with manually counting stock. This report can be run to produce a full checklist of items in the store for stocktaking, or it can also be run only for items ...Separating Multiple Copies of the Same Item in the POS Screen
In Retailer, if you scan the same item multiple times into the POS screen, it will usually increase the quantity of that item rather than creating a separate line each time the item is scanned. This behaviour can be changed via an option so that ...
Popular Articles
Retailer 3.0.9.x Update notes
New Features Dispatch Management Schedule and manage your customer deliveries. Easily see availability and routes using the Google maps integration. Scheduling is easy and can be done directly from POS. This is a paid module which costs $49 per ...Importing a Henderson Greetings Stock File
This is the advice for importing a Henderson Greetings stock file. The stock file is embedded in this article. Do not try this with another stock file. The stock file included with this article has been tested. We know it works. Saving the Stock File ...Invoice Arrivals
Correct procedures surrounding stock arrival into Retailer will assist your stock control, ensuring that your stock holding figures are accurate, as well as allowing for stock reordering to occur within the system. It also allows you to keep track of ...Shopify Integration Information & Understanding Navigation
This article explains what data is exported from Retailer and what field it will appear as within Shopify. To configure the link please see Setting up a new Webstore Product Data Products that have 'Webstore' ticked will be sent to Shopify with the ...Performing a Full Store Stocktake
The instructions below are intended for stocktaking in Retailer 2.6.1 or later. If you are running a version older than this, click HERE for instructions on updating to the latest version. Before following the instructions on this article, it is ...