New PC / Windows Configuration - New Retailer Installation
This article will apply for explain how to set up Retailer for computers that do not have Retailer installed yet. This article assumes that you have met the requirements in Minimum PC Requirements and Operating System Configuration. MAIN / Master / ...
What Do I Do If I'm Not Happy With the Outcome of My Support Call?
At Tower Systems we pride ourselves on good customer service. If you find that you are not 100% satisfied with the outcome of a support call we have an escalation procedure in place so you can voice your concerns. The first step is our Support Team ...
What Should I Do If I Think I'm a Victim of Theft?
If you believe you are being stolen from and not sure what to do next you can turn to us for help. We provide a service as part of your support where we will go through your data and look for patterns consistent with theft. Our senior management team ...
If you have purchased our Retailer software, support is completely optional. Generally when you first purchase Retailer you will get a year of support as part of our standard package, however, after this time it is entirely up to you whether you wish ...
How Does The Back To Base Warranty Work?
Some of our hardware comes with a back to base warranty. The duration of this warranty is dependant on the item and will be outlined in your original order. If you do find a fault with a piece of hardware that is under warranty you should contact our ...